We may amend our Policy from time to time. If material changes are made to this Policy affecting our Gifting Platform corporate accounts, we will make every attempt to notify directly by email or within your Account prior to the change becoming effective.
1. WHAT INFORMATION WE COLLECT
Creating an account at Go Genius Solutions is voluntary. If you create an account with Go Genius Solutions, you will be asked to share certain personally identifiable information (PII) such as your name, address, phone number, email address, username, password and company of employment (“Information”). We also collect the physical and/or email address of your Recipients that you register. If you decide to provide Information, you are telling us that this Information is both true and accurate, and that you are authorized to provide it to Go Genius Solutions and our third party Marketplace vendors involved in fulfilling your orders.
Go Genius Solutions collects Information about you in other ways, including when you send an E-Gift, place an order, or when you visit the Website.
We may also collect Information automatically using cookie technology or web beacons to capture your location or IP address when you visit our website or social media pages. From time to time, Go Genius Solutions may also contact you via email, postal mail, or phone to conduct questionnaires and surveys. Survey Information is treated like Information. If you contact us by phone for customer assistance, such calls may be recorded for quality assurance and training purposes.
2. HOW WE USE INFORMATION WE COLLECT
We use the Information you supply for the purpose of providing the Services you have requested and as described in this Policy.
Our Third Party Vendors. In the instances where third party suppliers are producing, customizing, fulfilling or otherwise servicing your orders, Go Genius Solutions will only share artwork you upload for customization, gift message copy you provide for printed or handwritten gift cards, and recipient addresses. We do not share email addresses, payment information, account details or passwords.
Providing and Improving Services. To improve and customize our Services for you and other users, we use your Information to understand how our Services are being used to identify areas of improvement and to evolve our Marketplace and Gifting Platform experiences.
Keeping Services Secure. We may collect, analyze or share your information to ensure security of our Services, our users, prevent harm to individuals or property, prevent damage to our Services, systems, staff, business partners and third parties, and to enhance the protection of our customers and gift recipients against spam, abuse, harassment, crime, IP infringement or fraud.
Facilitating Services and Transactions. Our Platform and Marketplace support the delivery of production, customization, warehousing and fulfillment Services between Go Genius Solutions, its customers and vendors. To provide such Services, we facilitate the sharing of information relevant to provision of Services including Personally Identifiable Information such as name, email, billing and shipping addresses. This can also involve sharing information with third party payment processors, shipping carriers and fulfillment partners. Such partners will process your information in compliance with their respective Privacy and Security Policies. In some instances, these partners, not Go Genius Solutions, will be responsible for the protection of your personal information.
ACCESS TO & CHOICES ABOUT YOUR INFORMATION
You may choose to: (1) stop receiving promotional materials by mail, phone, or email; (2) access, review, confirm, update or correct your personal Information; or (3) disable your account. To carry out any of these choices, simply contact Go Genius Solutions, as set forth herein. You may unsubscribe from marketing emails from us by visiting the Communication Preferences page.
Go Genius Solutions has established technical, administrative, and physical security measures to protect against unauthorized access or use of your Information, and to support the secure data transmission of payment information (such as credit card numbers and bank transfers) using encryption and PCI compliance within our checkout Service. As no method of electronic transmission or storage is 100% secure, we cannot guarantee the absolute security of any Information you send to us and you do so at your own risk.
Our Gifting Platform uses enterprise-class security and HTTPS encryption. We adhere to third-party testing, compliance audits and security best practices to ensure your data is always protected against security threats and breaches. We continuously monitor and test our application and environment for vulnerabilities, and periodically engage third party testing and validation. Security testing is conducted prior to any software release and on a continuous basis throughout our application and development and hosting environment. Our application is PCI-DSS compliant.
CONTACTING Go Genius Solutions
If you have any questions about our Policy, or want to opt out or make changes to your Information, you can emailus at email@example.com, telephone us at +91-9311777471 or contact us by mail at: K-228, 1st Floor New, Mahipalpur Bypass, Defence Enclave, Vasant Kunj, Delhi - 110037